Orthodontic Assistant
Miller Orthodontics - GR
Grand Rapids, Michigan, United States
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Orthodontic Partners is a national Orthodontic Support Organization which acquires orthodontic practices and provides partner doctors with a full range of administrative, marketing, HR, financial support services. This enables partner doctors to maintain their clinical autonomy as well as the identity of their practice, while freeing them to focus on high quality and highly efficient patient care. Founded by Dr. Jamie Reynolds and Dr Jeff Kozlowski, two clinical experts in orthodontic efficiency, and led by Chip Hurlburt an experienced CEO, the organization is backed by FFL Partners, a long-standing healthcare investor. The founding doctors are also entrepreneurs. Both co-founded OrthoFi, a company that provides proprietary software and services to help make orthodontics more affordable. Orthodontic Partners seeks to revolutionize Orthodontics industry by making orthodontic care more convenient, affordable, faster and easier for patients.

Summary of Position:

The Clinical Assistant is a pivotal role to Miller Orthodontics and serves as the primary supporting person to our doctor team. This role will assist with various activities in working with the doctors and patients alike and will strive to be a positive, friendly, and professional addition to the team.

Essential Job Function:

  • Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients
  • Educate the patients on orthodontic care and treatment practices
  • Work chairside with patient care including assisting in placing and removing orthodontic appliances
  • Taking X-Rays, pictures, fabricating retainers
  • Maintain patients’ charts and transcribe the doctor notes accurately
  • Keep patient rooms stocked and organized as well as clean, sterilize, and prepare the equipment
  • Be receptive to coaching and training from doctors to better develop skillset
  • Other duties as required

Knowledge, Skills and Abilities:

  • Knowledge of Orthodontics and associated treatment appliances and equipment used
  • Action-oriented and taking initiative, being adaptive and flexible in a changing environment
  • Understand and can effectively communicate techniques utilized in the Orthodontic field
  • Have excellent written and oral communication skills
  • Compassion and high level of service for our patients, parents, and staff
  • Integrity, always doing the right thing
  • Ability to handle confidential information and protect patient confidentiality
  • Dependable, reliable to be at work when scheduled
  • Attention to detail
  • Able to stay organized and follow instruction
  • Professional manner and appearance at all times
  • Computer skills: Microsoft office and Web Browser

Education and Experience

  • High-School Diploma Required
  • 1-3 Years Relative Experience

Orthodontic Partners is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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